Manager Resources


CRGHA Manager's duties


Head Coach (1)

The head coach is the leader of the team and requires support from the team’s staff. Their primary focus is on training, drills, development, and teaching the game while ensuring all players are treated fairly and enjoy their hockey experience on and off the ice.

Head coaches are selected by the Board through an application process and require specific training and certifications (see below).

Assistant Coaches (2-3)

Assistant coaches are selected by the head coach and are vital in running practices and offering guidance and encouragement on the bench during games. Assistant coaches also require specific training and certification (see below).

Trainer (1)

Trainers are responsible for the wellbeing of the players and are expected to be on the bench for all practices and games. This role also requires specific training and certification (see below). Primary responsibilities include: ensuring players are wearing all required equipment and it has been put on properly, ensuring all players have access to water during one-ice activities, and tending to injured players. Trainers are also responsible for reviewing the CRGHA health forms and documenting injuries. 

Important: The above positions form the team’s bench staff and require insurance through Hockey Canada. CRGHA will cover insurance for a maximum of 4 bench staff, typically 1 head coach, 2 assistant coaches and 1 trainer. Any additional staff will need to be paid for from the team’s budget. 


The Manager will be responsible for all communications with the association, OWHA, other teams etc. This person will be responsible for team funds, tournaments, fundraising and various other tasks. This is a crucial role and requires excellent communication and organizational skills. Some tasks may be delegated to parent volunteers, but it remains the manager’s role to provide adequate oversight and guidance.

Important: The above positions must register as “Coach/Staff” in RAMP under their role. This must be done before the roster can be submitted for OWHA approval; rosters must be approved before the team’s first game can be played. When registering as Manager, please select “Manager - Uninsured” as this will ensure the team is not charged for unnecessary insurance.  

Treasurer (or Manager)

A team treasurer is not mandatory. Often, the Manager and Head Coach will co-lead the team’s financial management. In all cases, a bank account must be opened at an accredited financial institution and financial transactions must be validated by 2 team staff and should be tracked with cheques or e-transfers. A budget must be prepared at the beginning of the season to track team funds and approved by the team’s players/parents and CRGHA treasurer. It is also recommended that the manager keep minimum cash on hand (i.e. $100) should it ever be required to pay referees or buy something quick at a venue like tape or ice pack. 

A mid-season report (prior to December 31)and an end of the season report on the team’s expenses must be signed by 2 team staff and submitted to the CRGHA Treasurer. All extra funds must be returned to parents (equally) and must not be more than the initial team fee charged at the beginning.

Team Volunteers

Room Moms 

OWHA requires two adults to be in the change room at all times. CRGHA employs the use of “Room Moms” (in-room volunteers) to ensure players have a safe and comfortable environment to prepare for games in. Some of the things they are responsible for include:

  • Promote a positive team culture and a positive change room environment
  • Help players get ready on time
  • Encouraged to provide music, engage the players in pregame bonding activities, and act as role models for the team
  • Report any inter-team conflicts or bullying to the Head Coach


The home team is responsible for operating the time clock and scoreboard for games. The time keeping task is the responsibility of the team therefore it is recommended that the task is rotated among parents. This can be accomplished by creating a schedule of home games and asking each parent to sign up. It is recommended that parents new to this task learn from parents more familiar with it. 

Social Media Liaison

CRGHA strives to keep its membership updated on game/tournament results and to promote team activities (i.e. fundraisers, parties, etc.) via social media. We ask that you delegate one parent volunteer (this can be an existing staff member or other parent) to keep us updated. This volunteer will be expected to liaise with our VP of Business Operations and provide updates on game scores and team activities in a timely manner.

Training & Certification Requirements

All Team Staff (including Room Moms) 

  • Respect in Sport (RiS) - Activity Leaders
  • Satisfactory VSS/VSC on file with the association (over 18 years old)
  • Rowan’s Law Resource Review & Acknowledgement completed
  • To be registered with the OWHA
  • To be a minimum of two (2) years older than the oldest player in all divisions (except for Senior division)
  • To be a minimum of 16 years of age, this includes Trainers
  • To have at least ONE insured female staff

Important: All of the above requirements must be in place by November 1st of each season.

Bench Staff Requirements

Additional Information

Carefully read the Ontario Women Hockey Association and Clarence-Rockland Girls Hockey Association websites to gather as much information as possible. These sites have many resources that will help guide managers through the season. 

Girls and Boys hockey are NOT the same, take time to read about all requirements and don’t assume the answer. Remember that we are all volunteers and want the best for all players. Don’t be shy to seek out help and ask other teams what they plan to do this year (team fees, tournaments, sponsor request, fundraising, etc.). All coaches and managers info are published on the CRGHA website including contact  information for all Board Members.

Additional Resources

CRGHA Manager’s Facebook Group

Manager Checklist

Hockey Canada Dressing Room Policy 



Example Parent meeting

Helpful Forms

Player medical Information Sheet

Criminal Declaration Form

Vulnerable Sector Check

Respect in Sport for Leaders

Tournament Links

Sensplex Tournaments

OWHA Tournament List


ARJ Sports

RELM Sports

Away Tournament Permit (Out of Province Requirements)

If you plan on attending tournaments outside of Ontario, here are the instructions

Lightning Gear

Phil at Safeguard

MVP Trophies & Engraving 613-858-0878 Email

Lucie at Fashion Work Wear

Troy Hockey

Donor Plaques

Phil at Safeguard

MVP Trophies & Engraving 613-858-0878 Email

Lucie at Fashion Work Wear


Fundraising Ideas

Teams have many options when it comes to fundraising, below is a list of ideas to get you started!

Ottawa Senators Group Ticket Sales

Little Caesar’s Pizza Kits

Mr. Puffs Rockland (link to attached jpeg)

Boston Pizza - Celebrity Servers (contact BPs Rockland for more information)

Bottle Drive

Krispy Kreme Donuts

Purdy’s Chocolatier

Papa Jack’s Popcorn

St. Albert Cheese

La Binerie

Halenda's Meats

Team Building/Outing Ideas

University of Ottawa GG’s - Future Stars Group Experience

Ottawa 67’s Minor Hockey Experiences

Ottawa Senators - Group Outings

Virtual Sports Zone (Rockland)

Orleans Bowling & Strikers Billiards


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